Essential Business Skills for Nurses

7-8 November 2019 | The Gold Coast, Queensland

Phone: 07 4153 4215
Email: [email protected]

Essential Business Skills for Nurses

12 CPD Hours

Welcome – we hope you enjoy exploring the Nursing CPD Seminar information below. If you would like to secure your place or have any further questions please complete the enquiry form.

Are you looking for that next step in your career? As a skilled clinician you are keen to move into a management role – but not sure what will be expected of you? Or perhaps you are already in charge of people and money – and finding neither do what you expect or need them to do! Then Essential Business Skills for Nurses has been created just for you.

This tailor-made course (developed in partnership with clinicians and Health finance teams over many years) will provide you with the knowledge and skills required to confidently address many of the challenges facing nurses in managerial roles.


  • The meaning of many financial terms
  • How to read financial reports
  • How Activity Based Funding works
  • How internal controls save you money (and protect you)
  • Why others’ approach to work is different from yours
  • Strategies to be financially sustainable – and continue to deliver quality patient care

Learning Outcomes

  • Understand the myriad of accounting terms and concepts used in health care and how to communicate confidently with your finance staff.
  • Learn how to maximise revenue and identify and remove costs that don’t belong in your cost centre
  • Understand how your health service is funded and how your decisions impact financial sustainability
  • Get maximum Return on Investment (ROI) from your team by identifying how to best relate to their personality type

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Our Presenters:

Our Conference presenters, Elizabeth and John, are the Directors of Training Capability, a company that engages and educates staff to assist in the financial turnaround for health services. They have considerable experience as employees of state government Health Departments giving both credibility and relevant understanding when engaging in training staff as they have lived and breathed their roles. | 0438 781 642 | 0417 707 380

Elizabeth Wilmot 


Elizabeth has been involved in education for over 30 years. Her experience includes teaching primary secondary, adult literacy, tutoring, executive professional development, coaching and developing high performing teams.

Over the last 10+ years, Elizabeth has focused on developing individual and teams across the health sector to achieve their potential through exploring the benefits of diversity in thinking preferences, managing for mutual outcomes and challenging the status quo. 

John Allen

John is a Certified Practising Accountant with over 20 years experience in the hospital and health service environment. Whilst in senior and executive finance roles he worked with clinicians who were passionate and exceptionally skilled practitioners but floundered when trying to understand the intricacies of budgets and management.

There was definitely an untapped niche for a course solely for health sector cost centre managers. Unable to source a training program he developed a tailor-made program in partnership with Elizabeth Wilmot after extensive consultation with clinicians about what they need to know to perform their jobs. 

Conference Program:

The content is provided by expert educators with extensive experience in the field. Below is a snapshot of the Conference Program, the full Program can be found further down this page.

day one:

7 November 2019

Session One: Introduction to Accounting
Session Two: How Health Services are Funded – An Overview
Session Three: Communication for Improved Outcomes

Session Information

Session One: Introduction to Accounting

Traditional finance training just doesn’t hit the mark for clinicians – it’s usually dry and boring. Training Capability recognises this and has a unique health sector focused finance module that is as engaging as it is informative, ensuring delegates quickly understand basic accounting concepts necessary to be a successful cost centre manager. By the end of this module, delegates will understand the financial implications of their decisions, understand how accrual adjustments such as accrued expenses are calculated and impact on your financial statements. Delegates will be able to confidently navigate an expenditure report and identify labour and non-labour expense variances.

Session Two: How Health Services are Funded – An Overview

Learn how WAUs are calculated and

Session Three: Communication for Improved Outcomes

More than 70% of healthcare budgets are labour costs, therefore, managing for improved effectiveness and efficiency is vital for cost control.

Explore how individual thinking and differences in leadership styles impact team performance and organisational outcomes. This session is entertaining and shows how you can be that healthcare manager who can get the best from both staff and managers.

day two:

8 November 2019

Session One: Internal Controls and Fraud Awareness
Session Two: Strategy and Business Cases
Session Information

Session One: Internal Controls and Fraud Awareness

Good people will always do the right thing, even when no one is watching. However, when you become a manager you are responsible for all of your staff actions. So how do you protect yourself from the activities of a fraudulent staff member? Prepare to be taken on a fascinating journey where case studies highlight of some of the health service frauds that made news in Australia. Learn how these health service frauds were perpetrated and what you need to do to protect yourself as a manager. Become aware of you how 5% of your budget can potentially disappear through a myriad of small frauds happening every day in health service.

Session Two: Strategy and Business Cases

“If always do what you’ve always done you’ll always get what you’ve always got”. This session gives you the opportunity to rethink how you can make ongoing improvements in your cost centre – by rethinking how you deliver your service. Share ideas with fellow delegates to gain new insights into current problems.

To gain approval for your innovation, you may need a well thought out business case that will instil confidence with the decision makers. A good business case should capture the reasoning for initiating a project or service. It should be presented in a well-structured written document. The purpose of the business case is whenever resources such as money or effort are consumed, it should be in support of a specific business need. Increase your chances of success and learn best practice for researching, writing and presenting your next business case. Use the communication styles learnt in the early session to target different audiences.

The Venue:

Quality Hotel Mermaid Waters

Corner of Sunshine Boulevard & Markeri Street
Mermaid Waters, The Gold Coast

If you are looking for a place to stay, we have secured a special rate for our attendees, of $149.00 per night including breakfast, call 07 5572 2500 and quote the reservation number (#2263530) when making your booking to take advantage of this offer.

Things to do during your visit

The attractions of the Gold Coast bring smiles to people of all ages and stages. With exhilarating rides, exotic animals and endless waterslides to help you cool off on hot summer days, your Gold Coast holiday offers a full spectrum of interactive entertainment – from dazzling big budget Gold Coast theme parks to small, hilariously kitsch museums.

Amusements and Theme Parks

The Coast’s kid cred is already world renowned – theme parks rise from the sand and sea. Jump into cute, cuddly and roaring wildlife encounters; worlds built entirely for those that bounce; and ice-creameries serving up sugar highs from just about every corner.

Need a bit of Retail Therapy?

Shopping on the Gold Coast reflects an easy, breezy resort aesthetic – markets, outlet malls, boutiques and high-end designers.

Enjoy some fabulous food

The Coast is a place where night bites, hatted restaurants, street-eats and breweries are all served with a side of alfresco. A place where five-star feasting means dusting the sand from your feet; where surfers swap their boards for a latte at sun-up and little ones break from beachside frolics to feast on epic spreads of fish and chips.


Book Now

Ready to book this event?

Are you a Nursing CPD Institute Member? Click here to login and
get your discount coupon code first – you’ll save $114.00

Not a Member yet? Membership is only $99/yearClick here to join now.

Out of stock

Our Sponsors


Look what others have said…

“It was a shame this course wasn’t available when I became a cost centre manager 10 years ago – all had to be learnt on the job via trial and error.”

“Engaging, informative rich, enjoyable and thought provoking two days that I am very grateful to have the opportunity to attend. Thank you for your time and effort John and Elizabeth, it is obvious that the topic is something you both believe in.”

“Very good knowledge and very clear interesting and captivating speakers. Good use of media and excellent balanced presentation with good audience participation.”

Conference Education Governance

The Governance oversight for the content of this Conference program and the issuing of the associated CPD Certificate is provided by the Education Governance Committee of the Nursing CPD Institute (NCI). The NCI is committed to providing high quality, clinically relevant education for Nurses. They believe that the knowledge and skills of an individual Nurse has a huge impact on the success of a patient’s experience in the healthcare system and provide a range of education content to do just that. The education sessions are provided by and in consultation with subject experts with proven experience in their field of speciality.

Find out more about the NCI Education Governance Committee>>

Costs & Inclusions

  • Expert content presented by a specialists in their field
  • A satchel that includes a notepad, pen, lanyard, and additional information to support a fantastic education experience
  • A lovely lunch and morning and afternoon tea daily
  • A supportive education environment that encourages sharing of information and exploration of practical skill attainment.
Disclaimer:  The opinions and statements of facts expressed in the Papers in these proceedings are those of the Authors and do not necessarily represent those of the Nurses for Nurses Network (NfNN), the editors, the organising committee or the supporters of this conference. No responsibility can be accepted by the organisers for errors or omissions in the individual papers. Sessions are correct at time of publication. Sessions are subject to change without notice due to circumstances beyond the control of the organisers. NfNN reserves the right to alter charges, cancel, postpone, change or withdraw the product or service at any time.




The Nurses for Nurses Network strongly recommends customers take out travel insurance at the time of registration for an event, to cover any unforeseen circumstances that may prevent them attending and thus incur any financial loss. 

Registration Cost


$570.00 (Nursing CPD Institute Member)

*prices include GST

Are you an NCI Member? Click here to login and get the discount coupon code – you save $114.00.

Not an NCI Member? Membership is only $99/year  – click here to join now